Terms and Conditions

  1. Introduction

Welcome to dragos.coach  These terms and conditions govern your use of our coaching services. By using our website and services, you agree to comply with these terms.

  1. Definitions
  • “We,” “us,” or “our” refers to dragos.coach, the coaching service provider.
  • “You” or “your” refers to the user or client engaging with our coaching services.
  1. Ethical Principles (EMCC Global Code of Ethics)

Our coaching services adhere to the ethical principles outlined in the EMCC Global Code of Ethics, emphasizing integrity, competence, fairness, and respect for all individuals involved in coaching relationships. For further details, please consult the latest version of the Global Code of Ethics here: https://www.globalcodeofethics.org/ 

  1. Services
  • We offer coaching services tailored to individual needs, with sessions scheduled by mutual agreement between the coach and client.
  • Coaching sessions will be conducted either in person, by phone, or via online platforms, as agreed upon.
  1. Confidentiality and Privacy (EMCC Global Code of Ethics – Chapters 4 & 5)
  • All information shared within coaching sessions will be treated as confidential, except where disclosure is required by law or where there is a risk of harm to yourself or others.
  • We will not disclose your personal information to third parties without your explicit consent, unless required by law.
  1. Data Protection (GDPR Compliance – Romanian Law)
  • We collect and process personal data in accordance with the General Data Protection Regulation (GDPR) of Romania (Law no. 190/2018). By using our services, you explicitly consent to the collection, processing, and storage of your personal information for the purpose of providing coaching services.
  • Personal data collected, including but not limited to name, contact information, and session records, will be handled securely and in compliance with Romanian GDPR regulations.
  • You have the right to access, rectify, or erase your personal data held by us. Please contact us for any data-related requests or concerns.
  1. Cookies and Website Data
  • Our website uses cookies to enhance user experience and collect data for analytical purposes. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.
  • We collect data provided by users via the website, such as contact information filled in forms, for the purpose of communication and provision of services. This data is processed as per our Privacy Policy.
  • The site contains multiple “royalty/copyright free” photos with attribution to Freepik.com providers (rawpixel.com, freepik, pressfoto, etc.).
  1. Payment and Cancellation
  • Payment terms and conditions will be agreed upon before commencing coaching sessions.
  • Cancellation or rescheduling of coaching sessions must be communicated within a reasonable time frame, as outlined in our agreement.
  1. Professional Conduct (EMCC Global Code of Ethics – Chapters 2 & 3)
  • Our coaches adhere to professional conduct guidelines, maintaining professional competence, integrity, and accountability in their coaching practice.
  • We commit to ongoing professional development and adhere to ethical standards in all client interactions.
  1. Intellectual Property
  • All materials provided during coaching sessions are for personal use only and may not be reproduced, distributed, or used for commercial purposes without our explicit permission.
  1. Limitation of Liability
  • Our liability is limited to the extent permitted by Romanian law. We are not liable for any indirect, incidental, or consequential damages arising from the use of our coaching services.
  1. Termination
  • Either party may terminate the coaching relationship by providing written notice.
  • Upon termination, any outstanding fees or obligations shall be settled.
  1. Amendments
  • We reserve the right to update or modify these terms and conditions at any time. Changes will be effective upon posting on the website.
  1. Governing Law and Jurisdiction
  • These terms and conditions are governed by Romanian law and fall under the exclusive jurisdiction of the courts in Romania for any disputes arising in relation to these terms.
  1. Contact Information
  • For any questions or concerns regarding these terms and conditions, our services, or data privacy, please contact us at contact@dragospopa.ro.

Information Notice regarding the processing of personal data

dragospopa.ro / email: contact@dragos.coach, as the personal data controller, processes the personal data provided by you for the purpose of providing trustworthy services, in accordance with the provisions of EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”).

Section 1. Purpose and legal basis of processing personal data

The purposes of processing your personal data are:
– Compliance with the legal obligations of the Data Controller
– Sending newsletters, promotional materials, marketing communications, commercial offers, or any other relevant information regarding the operator’s products and services if you have consented to this according to art. 6 (1) (a) GDPR
– Pursuing the legitimate interests of the Data Controller or of a third party, such as for internal reporting of the operator or for streamlining processes

Section 2. Categories of personal data processed

Your personal data that we process include, where applicable:
– Name, surname
– Phone number, email address
– IBAN code, where applicable
– Logs, IP address
– Handwritten signature
– Quality as a designated person

Section 3. Use of personal data and consequences of non-provision

The processing of personal data is necessary primarily for signing contractual documents as well as for pursuing the legitimate interests of the operator in executing its contractual or legal obligations, and, where applicable, based on consent for transmitting marketing and promotional information. Refusal to provide the necessary data for the provision of services by the operator leads to the impossibility of providing promotional information or services.

Section 4. Duration of processing personal data

The data may be processed until the purpose of the processing indicated above is fulfilled or until the legal obligations of the operator are met. Also, if you no longer wish to receive newsletters, promotional materials, marketing communications, commercial offers, or any other relevant information regarding our products and services, the operator will no longer process your data for this purpose.

Section 5. Recipients of personal data

Your personal data may be disclosed to: you for exercising your rights in accordance with the GDPR, authorities in accordance with applicable law, lawyers to represent us in case of potential litigation or for consultancy, judicial executors for contractual communications or enforcement of any court decisions, debt collection companies, contractual partners of the operator for concluding and executing the contract. Additionally, personal data may be disclosed to third parties with whom the operator enters into contractual relationships for the provision of services and carrying out its activities.

Section 6. Transfer of data outside the European Union

The operator does not transfer your personal data outside the European Union/European Economic Area.

Section 7. Rights of the data subject

As a data subject, you have the following rights provided by the General Data Protection Regulation (Art. 13-22 of the GDPR):

– Right to information: the right to be informed about the processing operations of your personal data according to Art. 13 and 14 of the GDPR
– Right of access to data: the right to obtain from the data controller confirmation as to whether personal data concerning you are being processed and information about the processing operations of your data according to Art. 15 of the GDPR
– Right to rectification: the right to obtain rectification of inaccurate data concerning you, as well as the right to have incomplete data completed according to Art. 16 of the GDPR
– Right to erasure of data under the conditions of Art. 17 of the GDPR
– Right to restriction of the processing of your personal data under the conditions regulated by Art. 18 of the GDPR
– Right to be notified by the operator of the recipients to whom it has disclosed personal data or any erasure, rectification, or restriction of processing of personal data carried out in accordance with Art. 16, 17 (1), and 18 of the GDPR, unless this proves impossible or involves disproportionate effort (Art. 19 of the GDPR)
– Right to object for reasons related to your particular situation to the processing of data carried out for the pursuit of the legitimate interests of the operator or third parties, according to Art. 21 of the GDPR
– Right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, in accordance with Art. 22 of the GDPR

Additionally, as a data subject, you have the right to withdraw your consent at any time, to the extent that the data processing operation is based on your consent, without affecting the lawfulness of the processing carried out based on the consent before its withdrawal (Art. 7 (3) of the GDPR).

Furthermore, you are informed that you have the right to address the National Supervisory Authority for Personal Data Processing – ANSPDCP to defend any rights granted by the applicable legislation in the field of personal data protection that have been violated, as well as to appeal to competent courts.

To exercise the rights provided by Art. 13-22 and Art. 7 (3) of the GDPR, as presented above, you can submit a written request, dated and signed, sent to: contact@dragos.coach